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Privacy and Cookie Policy

Policy Effective Date: 16 December 2025 

Last Updated: 16 December 2025  

 

  1. Introduction

Welcome to Bottler’s Marque Company Ltd (“we”, “us”, “our”). 

We are committed to protecting your privacy and handling your personal data lawfully and transparently. 

This policy explains how we collect, use, and protect your information when you visit our website and purchase from us via our ecommerce store at www.bottlersmarque.co.uk . It also explains your rights and how to manage cookies. 

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
 

  1. Company Information

Company name: Bottler’s Marque Company Ltd (registered in England and Wales)

Company Number: 14508967

Company VAT number: 475288451  

Registered Office: 124 City Road, London EC1V 2NX, United Kingdom

Email: contact@bottlersmarque.co.uk

Website: https://www.bottlersmarque.co.uk 

We are the Data Controller responsible for your personal data. 


  1. Personal Data We Collect

We collect personal data when you: 

  • Browse or use our website 
  • Create an account 
  • Place an order 
  • Subscribe to our newsletter 
  • Contact us by email, form, phone or WhatsApp.  

We may collect: 

  • Name, address, and contact details 
  • Payment and transaction details (processed securely by our payment provider; we never store full card details) 
  • Order history and preferences 
  • Account login details (if you register) 
  • Communications and feedback 
  • Technical and usage data (via cookies and analytics tools)

  1. How We Use Your Data

We use your personal data for the following purposes: 

Purposes for which we use your personal data 

Legal Basis 

To process and deliver your orders 

Performance of a contract 

To manage your account and provide support 

Performance of a contract / Legitimate interest 

To send you marketing updates (if you’ve opted in) 

Consent 

To improve our website and services 

Legitimate interest 

To comply with tax and legal obligations 

Legal obligation 

To detect and prevent fraud 

Legitimate interest / Legal obligation 

 

  1. Marketing Communications

If you opt in, we may send you occasional product updates, offers, or newsletters. 
You can unsubscribe at any time by: 

  • Clicking “unsubscribe” in our emails, or 

We do not and will never sell or rent your personal information to others. 

 

  1. Sharing Your Data 

We only share your data where necessary with trusted partners who help us operate our business: 

  • WooCommerce (order and cart management) 
  • Payment processors (e.g. Stripe, PayPal) 
  • Delivery partners (courier or logistics providers) 
  • IT and hosting providers (for site functionality and backups) 
  • Marketing and analytics tools (only where consent is given) 
  • Professional advisers (accountants, legal or compliance consultants) 

 

All third parties are contractually bound to handle your data securely and lawfully. 

 

  1. International Transfers

If your data is transferred outside the UK (e.g. via cloud hosting or analytics tools), we ensure adequate safeguards such as Standard Contractual Clauses or UK adequacy decisions. 

 

  1. Data Retention

We retain data only as long as necessary: 

  • Order data: up to 7 years (for accounting and legal purposes) 
  • Marketing data: until you unsubscribe 
  • Account data: while your account remains active or until you request deletion  

 

  1. Your Rights

You have the right to: 

  • Access your personal data 
  • Correct inaccuracies 
  • Request deletion (“right to be forgotten”) 
  • Restrict or object to processing 
  • Request a copy in portable format 
  • Withdraw consent at any time 

 

Contact: contact@bottlersmarque.co.uk  

 

If you’re unhappy with our handling of your data, you may contact the Information Commissioner’s Office (ICO): 

 

Internet: www.ico.org.uk    

Tel: (+44) 0303 123 1113 

  1. Cookies Policy 

What Are Cookies? 

Cookies are small files stored on your device when you visit our site. They help us operate the store, remember preferences, and understand visitor behaviour. 

 

Cookies we use within our ecommerce shopping cart system 

 

Type 

Purpose 

Essential cookies 

Required for checkout, cart, and security (cannot be disabled). 

Analytics cookies 

Measure traffic and site performance (e.g. Google Analytics). 

Marketing cookies 

Used for remarketing and personalised ads (only with consent). 

Functional cookies 

Remember preferences such as currency, language, and login. 

 

Managing Cookies 

 

You can manage cookie preferences through our cookie consent banner or by changing your browser settings. 

You can also delete cookies already stored on your device. 

Disabling some cookies may affect site functionality. 

 

  1. Security

We use SSL encryption, secure hosting, and restricted access to protect your data. 
Our site uses WordPress security tools and regular updates to maintain compliance. 

 

  1. Age Restriction 

Our alcoholic products can only be purchased by adults in the UK who are a minimum of 18 years old as at the date of placing the order. For customers from outside the UK (once our international shipping is activated), you must be of the minimum legal age in your country of residence permitted to purchase alcohol (on the date you intend to place the order) to legally be able to order alcohol on our website. 
 

We do not knowingly collect data from anyone under 18.  

 

  1. Updates to This Policy

We may update this policy periodically. 

The latest version will always be available on this page with an updated “Last Updated” date. 

 

  1. Contact Us

Data Protection Officer 
Bottler’s Marque Company Ltd 
 

Email: contact@bottlersmarque.co.uk  
Address: 124 City Road, London EC1V 2NX, United Kingdom 

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